Job Application - Insurors Indemnity General Agency

Job Posting CLOSED

Client Services Representative


Job Purpose:


Ensure quality handling of clients’ policy service needs.



Key Responsibilities:

1.    Meet client expectations in the day-to-day servicing of their insurance policies and coverages in accordance with the agency’s processes and procedures.

2.    Identify areas to improve coverage or additional policies or lines of business for clients.

3.    Maintain up to date knowledge of insurance markets; underwriting criteria and use of company specific materials.

4.    Assist clients with coverage issues, changes or insurance needs.

5.    Solicit additional business from existing clients and prospect for new clients.

6.    Maintain accurate client/carrier data in agency management system for prospects, clients and carriers.

7.    Review expiration reports and prepare renewal information within process time frames.

8.    Submit applications, forms and complete submissions to designated carriers.

9.    Review insurance carrier quotations and prepare proposals for clients.

10.  Process cancellations, non-renewals and endorsements.

11.  Continually focus on improving the clients’ coverages with suggestions.

12.  Attend insurance carrier meetings as requested and participate in insurance carrier training sessions.

13.  Satisfy continuing education requirements in order to maintain required license.

14.  Perform other duties and responsibilities as assigned.

 

Qualifications & Education Minimum Requirements:


  • General Lines – Property & Casualty Agent License.
  •            Associate degree or equivalent business experience.
  •            2+ years’ experience in the P&C insurance industry.
  •            Proficient in the use of contemporary business software.

 

Physical Requirements:


  • Job conditions may require light lifting, sitting, walking, and standing
  •            May be required to sit at a desk or computer for long periods of time

     ·         Ability to see details of objects at a close range (within a few feet of the observer)

    ·         Ability to make fast, simple, repeated movements of the fingers, hands, and wrist